Online sales of products and materials have surged since lockdown and quarantine measures began worldwide, increasing by 30% according to recent reports. In Colombia, some companies have not only boosted the development of their digital platforms but have also improved home delivery and consulting services, supporting architects, builders, and customers throughout the purchasing process from their own homes.
The company Corona, which specializes in porcelain tiles, toilets, urinals, sinks, faucets, and bathroom and kitchen accessories, has strengthened its digital customer service and sales channel at Corona.co. This includes a chat feature connected to a team of Virtual Advisors (available from 7 a.m. to 8 p.m.) and free shipping throughout the month of May to major cities (within urban coverage areas). In addition, all Corona retail locations are open for in-person purchases, by booking an appointment in advance.
However, all of these operations are carried out under strict safety protocols, from order preparation to delivery, as well as at physical retail locations.
During product preparation:
En route to the final destination:
Upon receiving the order:
View Corona's product catalog and their institutional safety and hygiene portfolio.
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